About

With over 10 years of experience in UX design and research, a background in product management. In Japan and in Vancouver, I have led cross-functional teams of up to 15 members, succeeding in enhancing customer experience through strong team and stakeholder collaboration, and constructive application of Scrum principles to stay on schedule and manage resources. My background in UX Design and User Research has equipped me to effectively drive product success through solid team organization and communication.

I’m particularly skilled in organizing and communication within and between teams, stakeholders and leadership. Especially, I always prioritize psychological safety to ensure that all members can speak openly, comfortably and without hesitation. Additionally, my early-career experience as a developer further enhances my ability to communicate with technical team members.

✧ Current Focus
- Learning design to address environmental, human rights, societal, and community issues
- Mentoring to develop designers
- Community Activities: Established a global community for Japanese designers and organized Japanese Designer community events in Vancouver. Connecting designers from varied cultural backgrounds has deepened my insight into global trends and viewpoints, improving my capacity to respond flexibly to different market demands and expand my overall perspective.

✧ Expertise
- UX Design, including quantitative/qualitative research skills
- Understanding UX across multiple platforms
- UX evaluation and consulting for B2B and B2C
- Leading and managing teams of engineers and designers
- Designing and facilitating webinars and workshops
- Developing global designer communities

✧ Key Achievements
- Organized and managed a one-day in-person event based on a handcrafted mobile app for buying and selling handmade items, handling planning, setup, and art direction, attracting over 1,000 attendees.
- Led a B2C app to achieve #1 download ranking on the App Store, as well as Best Android Apps on the Google Play Store, and increased user numbers by 4 times for a B2C mobile app
- Redesigned a study abroad company's website, resulting in a 3-fold increase in inquiries and a 6-fold increase in applications
- Conducted webinars on UX and Product Management at a Japanese design school
- Mentored over 50 individuals globally
- Experience in designing and facilitating workshops for interns and corporate clients
- Advocated for the importance of UX design within the company by conducting external workshops and internal usability test events